Class Attendance and Cancellation Policy
All Training Classes
A class registrant may cancel enrollment in a class by giving written notice via email to AWE Training School, known as AW Enterprises, at firstname.lastname@example.org. Unless AW Enterprises has discontinued or canceled the training, the registrant is financially obligated to AW Enterprises according to the following:
Cancellations: Class registration fees are non-refundable. However you have up to 48 hours following a purchase to cancel the class without penalty and receive a full refund after purchase onto your original form of payment i.e. if you pay by credit card refund is returned to the same card, if you pay by check you will receive a refund check. Website purchase refunds are processed via PayPal and PayPal refund policy timelines apply. If payment is made by mailing a check refund will be processed via check within 10-15 business days of receiving your written notification of cancellation. The postmark date on the mailing envelope for the check will be used as the registration date for the class. Class cancellation and refund requests must be made in writing and emailed to email@example.com.
Class Transfers: Class transfers from one registered person or class date to another, receiving credit towards Registration Fees: Upon written request to firstname.lastname@example.org, we will gladly transfer registration fees, to another class, or transfer to a different individual of your choice or issue you a credit that is good for 1 year from the transfer request date. Written Transfers request must be sent with at least 48 hours advance notice of the 1st day of class, after which no changes, class transfers, refunds or credits will be allowed. Transfers are limited to one transfer per original registration. A transfer fee of $25 will apply.
No Shows: Registrants who do not show up for class, and do not notify us in writing timely will not receive a refund. If they wish to transfer to a different class, without following the transfer protocol above the registrant will need to pay the full amount of the class.
Late Arrival: Unless otherwise noted, all classes begin as stated on the training schedule on the AWE Training website and registrant’s registration confirmation. Registrants who arrive at class more than 10 minutes late may lose their seats to take the class and a refund or credit will not be given. Making up program hours and content may occur during the scheduled free time of the program, i.e. lunch break, at the sole discretion of management and additional fees may be applicable.
Emergencies: Disabling Illness Or Accident, Death In The Immediate Family, Or Other Circumstances Beyond The Control Of The Student That Causes The Student To Discontinue Their Class Before Completion, AW Enterprises Shall Arrange A Prorated Purchase Settlement That Is Reasonable And Fair To Both Parties.
Training Venue Policies: Live training classes are held at a variety of venues (including hotels). While onsite all attendees are subject to the venue’s policies, terms & conditions. We have the right to refuse service and ask you to leave the venue due to non-compliance with venue policies or any conduct that causes undue disruption to the venue/training or risks safety to self or others at the venue. In the event of a date or location change, you will be eligible for a free transfer to another class i.e. $25 transfer fee will be waived.
Lunch and Break Periods: Several 10-minute breaks are given throughout each class and a 1-hour lunch break is given for courses that are more than 5 hours. The instructor has full discretion to refuse an attendee reentry into class if they do not adhere to the discussed break periods.
Classes are subject to cancellation due to low enrollment. Full refunds will be given to all students in the event this occurs.
Use of Electronic Devices: Please limit your electronic device use ( phones, laptops, tablets) to the multiple break times (10 mins for every hour of instruction) and lunch break given throughout the training. Please be respectful to the instructor and attendees in class with you and use your break times accordingly. We appreciate your corporation in this matter.
All sales of products, training manuals, etc. are final and nonrefundable. Damaged manuals may be exchanged for no additional charge.
You agree that the AW Enterprises training material contains proprietary information and material that is owned by AW Enterprises and is protected by applicable intellectual property and other laws, including but not limited to copyright. No portion of the AW Enterprises training materials may be reproduced in any form or by any means, except as expressly permitted by AW Enterprises. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the AW Enterprises training materials in any manner.
AW Enterprises reserves the right to make changes, corrections, cancellations and/or improvements to AW Enterprises information, and to the products and classes described in such information, at any time without notice, including after confirmation of a transaction.